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Cryptopia rest assured its users through this email

2019-03-22 05:16 pm | Resource: News Section | No Views : 115

Cryptopia rest assured its users through this email New Zealand-based Cryptopia, an online digital currency exchange, sent an e-mail to all its customers on Friday, March 22, assuring them that it is 100% committed to reopening its own business platform.
The Cryptopia exchange of digital currencies suffered in January of this year from a breakthrough, during which many of the investors' money was stolen. The stock exchange closed temporarily and then returned in March.
Cryptopia advised users not to deposit funds to their old address because the stock exchange had new portfolios. In addition, the mail also stated that it would refund all the money to customers who lost their money during the last breach.
The e-mail also said that the digital currency exchange was working through logistics, in order to ensure compliance with regulations.
Apart from this, the stock exchange support team is currently focusing on 2FA tickets and resetting the password, allowing customers to be ready to trade when the platform starts.
"If you have balances in your digital currency and you have been compromised, you will begin to see the withdrawal on your account for those currencies. The TXID for the drag will not be on the network, but will explain in detail how you were affected by the event."
She further stated:
"For each pull, you will also see a subsequent deposit for the Cryptopia Loss Marker [CLM], and the TXID will therefore not be present on a network but will detail the currency represented by the CLM loss."
Recently, the stock exchange has updated its website, which displays the information and ways customers will obtain the digital currency, and the new insurance methods of the trading platform.
The following is an e-mail image that the FXC sent to its clients:
Email of Cryptopia

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