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Apple is asking the Chinese to explain the slow pace of their phones

2018-01-16 04:34 pm | Resource: News Section | No Views : 511

Apple is asking the Chinese to explain the slow pace of their phones

A Chinese consumer protection group has asked Apple for an explanation of the slow pace of an older version of iPhone after updates to the operating system, and the group asked the company to respond before next Friday, the official Xinhua news agency said on Monday.
Xinhua said the Shanghai Consumer Council's request came in response to reports from consumers that older iPhones were slow after updating the driver to A.O.S 10.2.1.
In a letter to Apple on Monday, the board asked for an explanation of the slow pace and information about what Apple plans to do to fix the problem, the agency said.
Apple, a California-based company, acknowledged in December that iPhone's program could slow down some phones with battery problems, apologized for the problem, cut battery replacement costs and said it would change its own driver To show users whether their phone batteries are working well.
Two Californians, Stephan Bogdanovic and Dakota Space, filed a lawsuit in California against Apple in the local court.
Prosecutors said they noticed the slowness of their old devices with the emergence of newer iPhones, and said that Apple did not apply for their approval, and they did not give their consent to the company to slow down their devices.
The Consumers' Council, a non-governmental organization, said it received 2,615 complaints about Apple's products and services in 2017 compared to 964 in 2015.


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